✦ Shipping
Orders are shipped from Melbourne, Australia. We usually dispatch within 1-5 days of your order being placed. Please note if you order during a busy sale period or if your order includes an A1 or A2 print (these are made-to-order), it may take a little longer to ship.

We ship worldwide. Shipping costs are calculated at checkout and will vary depending on the size and weight of your order. You are responsible for any import taxes or duties.

How long will it take for my order to arrive?
Standard shipping within Australia: up to 5 business days
International shipping: typically 2–4 weeks depending on your location
Express shipping is also available at checkout.

 

✦ Refunds & Returns
Our returns policy applies to purchases made through our website at www.exoticcancer.com.

We do not accept returns for change of mind
Refunds will not be issued for shipping delays, as these are outside our control
Returns can only be processed once the item has been received by the customer
Items still in transit or held by freight forwarders are not eligible for return
Gift cards are non-refundable and cannot be exchanged for cash
We cannot refund for lost or unclaimed parcels, unless the postal carrier is officially deemed at fault
Refunds will not be issued for incorrect addresses provided at checkout

I’m pretty reasonable - so if you’re having any issues with your order, just reach out. I’ll do my best to help.